How to ensure user progress and product activation during onboarding?
With the implementation of product-led growth strategy in Software as a service(SaaS) businesses, software creators are trying different methods to increase the user’s self-awareness and service. Digital adoption is emerged associated with the product-led growth strategy. Product-led growth helps SaaS businesses to deliver the ultimate product experience without worrying more about product demos and conversion strategies.
When people started adopting product-led growth the industry demands proper digital adoption software to helps the users to do self-service onboarding. There are a few companies are in this digital adoption space, Userguiding is one of the well-known self-service digital adoption platforms. Userguding is a great digital adoption platform to deliver self-service, but that doesn’t mean that it is the best tool that fits your needs.
If you are familiar, Userguiding is another SaaS product that helps you to create product walkthrough and tooltip navigations on web-based software. It includes features like tooltip navigation, checklist, and NPS. Userguding claims that you can help your users improve feature adoption and account activation with their tool. It also gives you simple analytical data as well
Userguding is built to deliver old-school feature adoption techniques like tooltip navigations, those are not enough to deliver the proper product experience to modern software users. Digital adoption is evolved and people are looking for sophisticated features, which are less complex and easy to deliver.
There are several companies are using their product, the website claims that they have 100+ brands using their product to build product walkthrough. There are several reasons why people using Userguding, and there are so many other reasons why people are searching for Userguiding alternative. Here are a few reasons
Limited self-service options: Digital adoption space is evolved a lot, if your user demands a more advanced self-service user onboarding option and you’re still using userguding as a solution, not is very hard for you to satisfy the user's needs. Modern software users demand more advanced features to deliver complete account activation.
Limited analytical capability: This tool has very limited analytical ability, instead of showing the checklists, they don’t have any options to monitor the software user's progress. A proper self-service tool must deliver more analytical options to find account-based user strength and progress data.
You may either familiar with a few points that make userguidng more complex. Now let’s find out some possible alternative products that you can try out to replace Userguiding. Here are the top 3 alternatives to Userguiding
Dashfrugal is one of the best self-service user onboarding platforms built for software creators to manage user onboarding and in-app product training. With Dashfrugal, you can create multiple self-service options for your users, and the best alternative to Userguiding. Dashfrugal is a new-age digital adoption platform built for modern SaaS startups& medium to manage self-service user onboarding and in-app product training, Dashfrugal enables product-driven companies to empower their user onboarding and product training with modern digital adoption methods.
With Dashfrugal, you can create self-service user onboarding methods like,
Dashfrugal delivers a unique approach in user onboarding, it ensures the user is reaching out to each and every section of your product and are able to adopt the features very easily. Tooltips are essential in user onboarding and self-service, but tooltips alone are not sufficient to manage the user's support needs. That’s why we build these features to help you to deliver sensational self-service options to your users. Compared to Userguding Dashfrigal have some unique features and it is easy to build the onboarding flow. Anyone without technical expertise can build the flow very easily, which makes Dashfrugal the best userguiding alternative.
Appcues is another well-known self-service user onboarding platform widely accepted for the user onboarding process. Appcues also offering tooltip walkthrough, checklist, and NPS score. Appcues is a great self-service onboarding tool, but that doesn’t mean that it could be a good choice for you. Appcues is one of the oldest digital adoption platforms, but it has its own limitations when scaling. Appcues allows you to build walkthrough with multiple templates they have
Intercom is a widely accepted customer service and support tool built for businesses to support and delight users. Intercom is not a dedicated guided tour software, instead, they deliver support tools for websites and mobile apps.
There are a few other userguiding alternatives are available, but we have analyzed a few best selling alternatives.
Choosing Dashfrugal over Userguiding means big savings and more convenience in your self-service user onboarding