How to determine the price of user onboarding in modern SaaS business
Effective user onboarding is crucial for a better customer experience, as it is the turning g point...
B2B, especially the SaaS business evolved a lot in the last few years. In a modern customer-centric market, the user’s experience is an interest to be considered with topmost priority. Not like other industries, convincing a user and closing the deal is getting harder and harder. Modern software users will spend a lot of time even before settling into a SaaS product. The user onboarding process is to be considered as an integral part of modern SaaS and it demands that attention too. In this blog, we are pulling out some points that highlight the need for the effectiveness of user onboarding in modern SaaS business.
In most cases, a large portion of a SaaS companies resources dedicated to the first phase of the user journey, that means you allocate a lot of resources to deliver sales calls and meetings to convince the users to start using the product, you’ll get the initial momentum, what happens if you haven’t continued that momentum in the next phase, that means the user onboarding phase? Let’s discuss the importance of user onboarding and why it is essential.
User onboarding is a continuous process, which means the overall onboarding process will last till the user are capable of using your most beautiful feature without any external interference. Having a clear performance in the first few days of a user’s product life cycle is very essential to build a lifetime relationship with the user.
Dashfrugal is a user-first self-service user onboarding tool, built for growth-stage SaaS providers to deliver exceptional user onboarding and product training assistance to their users. You can create the ultimate level of product experience for first-time software users.
The first day is very important for both the software user and the creator, it decides whether the user will stay or leave. Every software creator will get the first-day opportunity, no matter how hard the product is to learn, if we grab the user's attention and deliver the first-time experience, we can easily take the user to the next level of the onboarding process.
User onboarding is a continuous process, that needs a lot of attention. Keen to learn more in detail, We have a recorded product demo for you. Here is the recorded demo
Do you use modern digital user onboarding software? See how your customer onboarding&in-app training can be easier. Start your Dashfrugal free trial.